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Transaction Cancellation / Cancellation Notice

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Dear customers, we at  SPY LEGENDS are committed to providing you with the best service, in accordance with the provisions of the Consumer Protection Law, 5741-1981.

If you wish to cancel a transaction that you have made on the Website, you can do so by filling in the details on this page, or in one of the ways listed below.

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Ways to deliver a cancellation notice:

  1. Using this page: Fill out the form below and submit it.

  2. Send us email: info@spylegends.com

  3. By phone / WhatsApp:  058-6691049  For calls from outside Israel, dial +972586691049

  4. By registered mail: To the address – 14 HaBaal Shem Tov St., Herzliya, Israel

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Details to be noted in the cancellation notice:

In order for us to process your request quickly, please provide the following details:

  • Full Name

  • Phone Number

  • Order number (appears in the confirmation you received by email)

  • Transaction Date

  • Reason for cancellation is optional - helps us improve​

Summary of the terms of cancellation (in accordance with the law):

  • A transaction can be canceled within 14 days from the date of receipt of the product or from the date of receipt of the disclosure document (whichever is later).

  • In transactions with special populations (senior citizens, new immigrants, people with disabilities), the cancellation period is 4 months, subject to the provisions of the law.

  • In the event of a cancellation that is not due to a defect, a cancellation fee of 5% or 100 NIS (whichever is lower) will be charged.

  • For full details, please refer to our cancellation policy

Quick Cancellation Notice Form: Via the contact form. Thank you!

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